Shipping policy
Shipping Policy
Processing time
All orders are processed within 1–2 business days. Orders are not shipped or delivered on weekends or public holidays. You'll receive a confirmation email with tracking details once your order ships.
Delivery time
Estimated delivery is 5–8 working days after your order has been processed. Please note that delivery times are estimates and may vary due to factors outside our control, such as carrier delays or customs processing.
Shipping costs
Shipping costs are calculated at checkout and shown before you complete your purchase.
Order tracking
Once your order ships, you'll receive an email with a tracking number so you can follow your parcel. If you haven't received tracking information within 5 business days of ordering, please contact us via our contact page.
Delays
While we do our best to deliver within the estimated timeframe, occasional delays can occur during busy periods, sales, or due to carrier or customs handling. We appreciate your patience and are always happy to help if your order is taking longer than expected.
Wrong or incomplete address
Please make sure your shipping address is correct at checkout. We're not responsible for orders shipped to an incorrect address provided by the customer. If you notice a mistake, contact us as soon as possible and we'll try to update it before your order ships.
Questions
For any questions about your delivery, reach out through our contact page and we'll get back to you as soon as we can.